HotelWings/Features
Hotel management, connected

One platform for every part of your hotel.

HotelWings connects reservations, front desk, housekeeping, food and beverage, people, guest relationships, revenue and reporting in one hotel management platform.

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22+ connected modulesBuilt around real hotel operations
One connected workspaceTeams and information working together
Built for modern hotelsFrom daily operations to growth
THE HOTELWINGS PLATFORM

From the first booking to the final report.

Every department works better when information moves with the operation. HotelWings brings the core workflows into one system so teams can see what is happening, act faster and make better decisions.

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22 features
1
HOTELWINGS MODULES

Stay & Guest Experience

The guest journey, from reservation to departure.

Bookings & Reservations

Centralise reservations, availability and booking activity from one operational workspace.

Front Desk

Give reception a clear command centre for arrivals, departures, room status and guest activity.

Guest Management

Keep guest profiles, preferences and stay information organised and accessible.

Housekeeping

Coordinate room readiness, cleaning activity and service handovers without unnecessary back-and-forth.

Room Service

Manage in-room service requests from guest request to fulfilment.

Loyalty Program

Create stronger repeat-guest relationships with structured loyalty experiences.

2
HOTELWINGS MODULES

Food, Beverage & Point of Sale

Connected workflows for your outlets and service teams.

Restaurant Service

Keep restaurant orders, service and hotel operations working from the same system.

Bar Management

Connect bar sales and service with the wider hotel operation.

Point of Sale

Run restaurant, bar and hotel outlets through a connected point-of-sale workflow.

Payments

Keep payment activity connected to the wider hotel workflow.

Inventory

Keep stock, purchasing and supplies under control.

3
HOTELWINGS MODULES

People & Relationships

Give teams and guest-facing staff the information they need.

Staff Management

Organise teams, responsibilities and day-to-day staff activity.

HR & Payroll

Bring employee records and payroll workflows into the hotel back office.

CRM

Turn guest history and relationships into better service and stronger retention.

4
HOTELWINGS MODULES

Revenue, Distribution & Performance

Manage the commercial side of the property with better visibility.

Revenue & Pricing

Support smarter pricing decisions with clearer revenue visibility.

Channel Manager

Keep online distribution channels aligned while reducing manual updates.

Reports & Analytics

Turn hotel activity into clearer operational and management insight.

Expenses

Track operating costs and improve visibility across hotel spending.

5
HOTELWINGS MODULES

Communication & Automation

Stay connected with guests while reducing repetitive work.

WhatsApp Notifications

Keep guests informed through convenient WhatsApp communication.

SMS Notifications

Send timely guest and operational notifications by SMS.

Email Notifications

Automate useful email communication across the guest journey.

AI Assistant

NEW

Bring intelligent assistance into everyday hotel workflows.

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COMMON QUESTIONS

Hotel management software, clearly explained.

What is HotelWings?

HotelWings is a hotel management platform designed to connect core hotel operations, including reservations, front desk, housekeeping, guest management, POS, revenue, reporting and communication.

Which hotel operations does HotelWings cover?

The platform covers bookings, front desk, guest management, housekeeping, room service, food and beverage, POS, inventory, staff and HR, CRM, payments, revenue, channel management, analytics and guest communication.

Can HotelWings support revenue and distribution?

Yes. HotelWings includes Revenue & Pricing, Channel Manager and Reports & Analytics features to help hotels manage commercial performance.

Does HotelWings include guest communication?

Yes. The feature set includes WhatsApp, SMS and email notifications, together with guest management and CRM capabilities.

READY WHEN YOU ARE

Bring the whole hotel together.

Give every department a connected workspace and management a clearer view of the business.

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