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Login to Portal →
🏨
Operations Run your hotel efficiently
›
📅
Bookings Reservations & availability
🛎
Front Desk Check-in & check-out
👤
Guest Management Profiles & preferences
🧹
Housekeeping Rooms & cleaning
📊
Business Management Control your business
›
💳
Point of Sale Restaurant, bar & retail
📦
Inventory Stock & purchasing
🧾
Expenses Track business expenses
👥
HR & Payroll Employees & payroll
👥
Guest Experience Delight every guest
›
💬
Guest CRM Relationships & loyalty
🍴
Restaurant Tables, orders & kitchen
🌐
Channel Manager Booking channels
★
Loyalty Rewards & memberships
About Us Contact Us FAQs
Pricing Partner Customer Success News Start Free Trial → Login to Portal →
HotelWings/Features/WhatsApp Notifications
Keep customers informed automatically

Reach customers where they are. Keep every update on time.

WhatsApp notification software for businesses and hospitality teams. Send booking confirmations, payment updates, reminders, receipts and important customer messages through connected WhatsApp workflows.

Start Free Trial →See notification control centre →
HOTELWINGS
CUSTOMER UPDATE
Your booking is confirmed.
Thank you. See you Friday.
Delivered
MESSAGE TEMPLATE
READY TO SEND
HW
Booking confirmed ✓
Notification sent · DeliveredBooking #1842 · Customer notified · 10:24
Automated updatesTrigger timely customer notifications from business events.
Fewer missed messagesKeep important confirmations and reminders moving consistently.
Better customer communicationGive customers clear updates throughout their journey.
WHATSAPP NOTIFICATION SOFTWARE

Turn important business events into timely customer messages.

HotelWings WhatsApp notifications help businesses send the right information at the right time. Automate confirmations, reminders, payment updates, receipts and service notifications while keeping communication connected to the underlying business transaction.

Notification control centre
Live WhatsApp activity
Sent today1,284Delivered
Scheduled46Queued
Delivered97.8%Healthy
Failed12Review
Booking confirmationGuest#1842SentView
Payment receiptCustomer₦38,500DeliveredView
Check-in reminderGuestTomorrowScheduledEdit
Service updateCustomerOrder #1839FailedReview

Notification activity

✓
Booking confirmationCustomer · Delivered
Sent
₦
Payment receiptOrder #1842 · Delivered
Done
◷
Reminder scheduledCheck-in · Tomorrow
Queued
!
Delivery exceptionOrder #1839 · Needs review
Open
WHY NOTIFICATION VISIBILITY MATTERS

Good communication should
follow the business event.

Connect customer notifications to bookings, payments and service activity so teams do not have to remember every message manually.

BUILT FOR CUSTOMER COMMUNICATION

From confirmation to reminder to follow-up.

Customer communication is strongest when it is timely and connected to what is actually happening. HotelWings helps teams automate important notifications while keeping the message history visible.

Booking confirmationsSend customers confirmation messages after qualifying booking events.
Payment notificationsKeep customers informed about payment success, receipts and relevant transaction updates.
RemindersSchedule useful reminders for appointments, check-ins, orders or service milestones.
Service updatesSend customers progress and status notifications when important service events occur.
Notification reportingTrack message status so teams can identify sent, delivered, scheduled and failed notifications.
✓

Booking confirmations

Automatically keep customers informed after a booking is completed or updated.

₦

Payment receipts

Send relevant payment confirmations and transaction information through connected workflows.

◷

Automated reminders

Reduce forgotten appointments, check-ins and important service milestones with timely reminders.

↗

Service notifications

Keep customers updated as orders, services or operational requests move forward.

✓

Delivery visibility

See notification status and identify failed messages that may require attention.

◎

Connected communication

Link customer messages to the business event that triggered them for a more consistent experience.

WHATSAPP NOTIFICATION QUESTIONS

WhatsApp notification software, clearly explained.

What is WhatsApp notification software?

WhatsApp notification software helps businesses send automated or scheduled customer messages such as confirmations, receipts, reminders and service updates through connected workflows.

Can HotelWings send booking notifications on WhatsApp?

HotelWings can connect notification workflows to supported business events so customers can receive relevant booking and service updates.

Can WhatsApp notifications be used for payments?

Yes. Payment-related notifications can be used for appropriate transaction updates and receipts, depending on the configured workflow and WhatsApp messaging setup.

Can businesses track notification delivery?

The notification workflow can provide visibility into sent, scheduled, delivered and failed message activity, depending on the connected messaging configuration.

Is HotelWings available for businesses in Nigeria?

HotelWings is built for modern African businesses and hospitality teams, with Nigeria as a primary market.

READY WHEN YOU ARE

Keep every important customer update moving.

Connect bookings, payments, reminders and service notifications through HotelWings.

Start Free Trial →
HotelWings

Smart hotel management software built to simplify operations, improve guest experiences, and help hospitality businesses grow across Africa.

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E: Contact@hotelwings.africa

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