HotelWings/Features/SMS Notifications
Keep customers informed everywhere

Send the right message. At the right time.

SMS notification software for businesses and hospitality teams. Send booking confirmations, payment updates, reminders, alerts and service notifications through connected SMS workflows.

Start Free Trial →See notification control centre →
CUSTOMER SMS
Your booking is confirmed.
Thank you. See you Friday.
Delivered
SMS MESSAGE
READY TO SEND
HW
Booking confirmed ✓
SMS sent · DeliveredBooking #1842 · Customer notified · 10:24
Automated SMS updatesTrigger timely customer notifications from business events.
Reliable customer alertsKeep important confirmations and reminders moving consistently.
Clear communicationGive customers concise updates throughout their journey.
SMS NOTIFICATION SOFTWARE

Turn important business events into timely SMS messages.

HotelWings SMS notifications help businesses communicate important updates quickly. Automate confirmations, reminders, payment alerts, receipts and service notifications while keeping communication connected to the underlying business event.

SMS notification control centre
Live messaging activity
Sent today1,842Processed
Scheduled62Queued
Delivered96.4%Healthy
Failed18Review
Booking confirmationGuest#1842SentView
Payment receiptCustomer₦38,500DeliveredView
Check-in reminderGuestTomorrowScheduledEdit
Service alertCustomerOrder #1839FailedReview
BUILT FOR CUSTOMER COMMUNICATION

From confirmation to reminder to follow-up.

SMS is useful when customers need a clear, direct update. HotelWings helps teams automate important notifications while keeping the message workflow connected to the business activity that triggered it.

Booking confirmationsSend customers confirmation messages after qualifying booking events.
Payment notificationsKeep customers informed about payment success, receipts and relevant transaction updates.
RemindersSchedule useful reminders for appointments, check-ins, orders or service milestones.
Service alertsSend concise updates when important customer service or order events occur.
SMS reportingTrack sent, scheduled, delivered and failed messages for operational visibility.
✓

Booking confirmations

Automatically keep customers informed after a booking is completed or updated.

₦

Payment alerts

Send appropriate payment confirmations and transaction updates through connected workflows.

◷

Automated reminders

Reduce forgotten appointments, check-ins and important service milestones with timely SMS.

↗

Service notifications

Keep customers informed as orders, services or operational requests move forward.

✓

Delivery visibility

See SMS delivery status and identify failed messages that may require attention.

◎

Connected communication

Link customer messages to the business event that triggered them for a more consistent experience.

SMS NOTIFICATION QUESTIONS

SMS notification software, clearly explained.

What is SMS notification software?

SMS notification software helps businesses send automated or scheduled customer messages such as confirmations, receipts, reminders and service alerts through connected workflows.

Can HotelWings send booking notifications by SMS?

HotelWings can connect notification workflows to supported business events so customers can receive relevant booking and service updates.

Can SMS notifications be used for payments?

Yes. Payment-related notifications can be used for appropriate transaction updates and receipts, depending on the configured workflow and messaging setup.

Can businesses track SMS delivery?

The messaging workflow can provide visibility into sent, scheduled, delivered and failed message activity, depending on the connected SMS provider and configuration.

Is HotelWings available for businesses in Nigeria?

HotelWings is built for modern African businesses and hospitality teams, with Nigeria as a primary market.

READY WHEN YOU ARE

Keep every important customer update moving.

Connect bookings, payments, reminders and service notifications through HotelWings SMS.

Start Free Trial →